PetsVetCheck for Pet Retailers and Manufacturers

Digital health services for pet owners and strong customer loyalty for dogs and cats

PetsVetCheck is a veterinarian-developed platform for veterinary information on dogs and cats. The dialogue-based assistant supports pet owners with a structured initial assessment and guidance before a vet visit.

Veterinary knowledge • Initial assessment • Digital user guidance • Interactive health services

Why digital health services are becoming increasingly important

Pet owners are increasingly seeking digital information on:

  • Symptoms
  • Diseases
  • Prevention
  • Nutrition
  • Preventive health care

Users today expect:

  • personalized guidance
  • easy-to-understand information
  • quick answers
  • digital support
  • services available anytime

Benefits for pet retailers and manufacturers

Higher customer loyalty

Digital health services create recurring touchpoints with pet owners.

More interaction

Users actively engage with health questions about their pet.

Expansion of existing offerings

Information and product worlds can be meaningfully complemented.

Building trust

Veterinary-developed information strengthens credibility and user trust.

Differentiation

Additional health services create added value compared to purely product-oriented offerings.

What PetsVetCheck enables

1

Veterinary knowledge

Diseases, Symptoms:, Emergencies and Poisonings: in dogs and cats.

2

Dialogue-based assistant

Interactive user guidance for health-related questions.

3

Structured initial assessment

Guidance before a possible veterinary visit.

4

Digital health services

Practical support for pet owners in everyday life.

From health question to customer loyalty

PetsVetCheck creates added value for pet owners and businesses.

PetsVetCheck adds value for pet owners and businesses

Pet food manufacturers

Digital health and information services for pet owners.

Pet retail

Additional health services around products and consultation.

Antiparasitics and care products

Education and guidance on prevention and preventive health care.

Diagnostics and healthcare companies

Digital user guidance on health questions about dogs and cats.

Developed by veterinarians. Scientifically sound.

Developed by veterinarians

scientifically sound content

Focus on dogs and cats

clinical experience and digital expertise

Integration options

1

Websites and portals

Integration into existing information and service offerings.

2

Apps

Integration into mobile applications.

3

Customer areas

Digital health services for registered users.

4

White-label solutions

Provision under your own brand.

Partnership models

1

White-label model

Provision under your own brand.

2

Licensing model

Integration of individual content or functions.

3

Platform Partnership

Joint development of digital health services.

4

Individual cooperations

Adaptation to existing structures and requirements.

Frequently asked questions

PetsVetCheck is a veterinarian-developed platform for veterinary information on dogs and cats. A dialogue-based assistant supports pet owners with a structured initial assessment and guidance before a vet visit.

PetsVetCheck expands existing information and service offerings with interactive health services for pet owners. This strengthens customer loyalty, user interaction, and trust. At the same time, pet owners receive practical added value through easily accessible veterinary medical information and guidance.

Yes. PetsVetCheck can be integrated into websites, apps, customer portals, or digital service offerings. The specific implementation depends on the technical requirements and desired scope of services of the respective partner.

Yes. PetsVetCheck can be provided as a white-label solution under the respective partner brand. This allows functions and content to be seamlessly integrated into existing digital offerings.

The dialog-based assistant guides pet owners through their questions in a structured manner and asks targeted follow-up questions. Based on this, users receive information, guidance, and an assessment of urgency, without a veterinary diagnosis being made.

No. PetsVetCheck is intended to provide information, guidance and a structured initial assessment of health-related questions for dogs and cats. The platform does not replace a veterinary examination, diagnosis or treatment, but supports pet owners in better assessing health problems and, if necessary, seeking veterinary help.

Interested in working together?

We look forward to the dialogue.