PetsVetCheck for Pet Retailers and Manufacturers

Digital health services for pet owners and strong customer loyalty for dogs and cats

PetsVetCheck is a veterinary-developed platform for veterinary medical information on dogs and cats. The dialog-based assistant supports pet owners with structured initial assessment and guidance before a veterinary visit.

Veterinary Medical Knowledge • Initial Assessment • Digital User Guidance • Interactive Health Services

Why digital health services are becoming increasingly important

Pet owners are increasingly seeking digital information on:

  • Symptoms
  • Diseases
  • Prevention
  • Nutrition
  • Preventive health care

Users today expect:

  • personalized guidance
  • understandable information
  • quick answers
  • digital support
  • services available anytime

Benefits for pet retailers and manufacturers

Higher customer loyalty

Digital health services create recurring touchpoints with pet owners.

More interaction

Users actively engage with health questions about their pet.

Expansion of existing offerings

Information and product worlds can be meaningfully complemented.

Building trust

Veterinary-developed information strengthens credibility and user trust.

Differentiation

Additional health services create added value compared to purely product-oriented offerings.

What PetsVetCheck enables

Veterinary medical knowledge

Diseases, symptoms, emergencies, and poisonings in dogs and cats.

Dialog-based assistant

Interactive user guidance for health questions.

Structured initial assessment

Guidance before a possible veterinary visit.

Digital health services

Practical support for pet owners in everyday life.

From health question to customer loyalty

PetsVetCheck creates added value for pet owners and businesses.

PetsVetCheck creates added value for pet owners and businesses. (Process graphic similar to insurers, media, and telemedicine)

Pet food manufacturers

Digital health and information services for pet owners.

Pet retail

Additional health services around products and consultation.

Antiparasitics and care products

Education and guidance on prevention and preventive health care.

Diagnostics and health companies

Digital user guidance on health questions about dogs and cats.

Veterinary-developed. Scientifically sound.

  • Developed by veterinarians
  • scientifically sound content
  • Focus on dogs and cats
  • clinical experience and digital expertise

Integration options

Websites and portals

Integration into existing information and service offerings.

Apps

Integration into mobile applications.

Customer areas

Digital health services for registered users.

White-label solutions

Provision under your own brand.

Partnership models

White-label model

Provision under your own brand.

License model

Integration of individual content or functions.

Platform partnership

Joint development of digital health services.

Individual collaborations

Adaptation to existing structures and requirements.

Frequently asked questions

What is PetsVetCheck?

PetsVetCheck is a veterinary-developed platform for veterinary medical information on dogs and cats. A dialog-based assistant supports pet owners with structured initial assessment and guidance before a veterinary visit.

What added value does PetsVetCheck offer for pet retailers and manufacturers?

PetsVetCheck expands existing information and service offerings with interactive health services for pet owners. This strengthens customer loyalty, user interaction, and trust. At the same time, pet owners receive practical added value through easily accessible veterinary medical information and guidance.

Can PetsVetCheck be integrated into existing platforms?

Yes. PetsVetCheck can be integrated into websites, apps, customer portals, or digital service offerings. The specific implementation depends on the technical requirements and desired scope of services of the respective partner.

Are white-label solutions possible?

Yes. PetsVetCheck can be provided as a white-label solution under the respective partner brand. This allows functions and content to be seamlessly integrated into existing digital offerings.

How is the initial assessment of health questions carried out?

The dialog-based assistant guides pet owners through their questions in a structured manner and asks targeted follow-up questions. Based on this, users receive information, guidance, and an assessment of urgency, without a veterinary diagnosis being made.

Does PetsVetCheck replace the veterinarian?

No. PetsVetCheck serves to provide information, guidance, and structured initial assessment of health questions for dogs and cats. The platform does not replace veterinary examination, diagnosis, or treatment, but supports pet owners in better understanding health problems and seeking veterinary help if necessary.

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