PetsVetCheck for
practice management systems
Structured pre-anamnesis and triage as an extension for practice management systems
PetsVetCheck adds digital access to practice management systems before appointments, for registration, and for consultations. Pet owners can record symptoms and relevant preliminary information in a structured way; potential warning signs and urgency are taken into account with a focus on safety.
This turns an unstructured request into a prepared foundation for further processing in the practice.
Quick overview
Many patient concerns start out unstructured
Pet owners often get in touch with brief descriptions, incomplete information, or great Uncertainty / disorientation. Symptoms, progression, general condition, and potential warning signs then have to be gathered during the phone call, at registration, or during the consultation.
This creates extra work for practice teams. At the same time, it offers practice management systems the opportunity to meaningfully extend the digital patient journey even before the actual appointment.
An upstream module for the digital patient journey
Structured pre-history
Recording of complaints, course, general condition, accompanying symptoms, and relevant risk factors.
Triage and escalation
Safety-focused assessment of urgency and consideration of possible warning signs.
Preparing for practice contact
Relevant information can already be available before a callback, appointment booking, or registration.
Structured handover
A summarized pre-history can be provided for further processing within the practice workflow.
Added value for PVS providers
An additional benefit for your practice clients
PetsVetCheck can extend the functional scope of a practice management system to include the phase where pet owners first seek help. This creates a visible, patient-centered service before the appointment, at registration, and during the consultation.
1
Expanding the digital patient journey
An additional entry point for pet owners before the first practice contact.
2
Better-prepared concerns
Complaints and relevant preliminary information are available in an organized format.
3
Market differentiation
A medically structured service as a complement to administrative practice software.
4
Connection to further digital services
Integration with appointment booking, telemedicine, emergency service routing, or patient portals.
Integration models
Integration to suit your system and strategy
1
Direct access
Linking or embedding the assistant into existing websites, patient portals, or digital practice offerings.
2
White-label
Provision under the brand of the practice management system or an affiliated practice group.
3
Interface-based handover
Future handover of structured information to appointment booking, patient records, or other practice processes.
This is how the workflow in daily practice can look
Pet owner describes the concern.
PetsVetCheck asks targeted questions.
Triage and potential warning signs are taken into account.
A structured summary is created.
The practice or PMS receives a prepared foundation.
The specific design depends on the respective system, the integration model, and the workflows of the affiliated practices.
Developed for veterinary practice
PetsVetCheck combines an extensive knowledge base for dogs and cats with structured guidance and safety-oriented triage and escalation logic.
The platform assists with orientation, preparation, and referral. It does not provide a final diagnosis and is not a substitute for a veterinary examination, diagnostics, or treatment.
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Dogs and cats
Professionally designed for both species. -
Safety-focused
Possible warning signs and escalation criteria are taken into account. -
Structured for use
Information is prepared for the further care pathway.
Frequently asked questions about integration
Depending on technical and organizational goals, PetsVetCheck can be integrated as an additional digital entry point before appointments, for registration, and for consultations. The goal is to provide structured preliminary information for the subsequent practice workflow.
Options include linking from the practice management system or patient portal, an embedded solution, a white-label offering under the partner’s brand, and, in the future, interface-based handover of structured information.
Information that can be prepared includes details about the animal, current symptoms, their progression, general condition, accompanying symptoms, potential risk factors, as well as a structured assessment of urgency and recommended next steps.
PetsVetCheck supports structured pre-anamnesis, triage, escalation, and preparation for further Contact. The platform is not a substitute for a veterinary examination, diagnostics, or treatment.
A clearly defined pilot project with selected practices is a sensible way to jointly evaluate the area of application, data flow, team acceptance, and practical everyday benefits.
PetsVetCheck is currently developed for dogs and cats.
Would you like to evaluate PetsVetCheck for your practice management system?
We would be happy to discuss which areas of application suit your system and what an initial, clearly defined integration or pilot phase could look like.